Privacy Policy

PRIVACY STATEMENT – IMPORTANT NOTICE

This Privacy Policy explains how myunifi.net.my handles the personal information that you provide to us on web sites controlled by myunifi.net.my which link to this Privacy Policy. Unless otherwise specifically noted, this Privacy Policy does not apply to personal information collected from you offline, or to third-party web sites. Your use of myunifi.net.my Web Sites is subject to this Privacy Policy and the Online Terms of Use. Please read this Privacy Policy before using myunifi.net.my Web Sites or submitting personal information to us.

1. Types of Personal Information myunifi.net.my Collects About You

1.1 During the Registration Process

Each time you register with myunifi.net.my, you will be asked to provide certain personal information about yourself. The type of details collected during the registration process include (but are not limited to) your name, date of birth, gender, nationality and race, preferred language, current and previous private and/or business address, installation address, telephone or mobile phone number, fax number, email address and particulars of identity documents (including NRIC or passport number).

1.2 When you visit this Site

When you visit this Site our web servers automatically collect information about your visit to these sites, including your IP address, the time, date and duration of your visit. Your IP address is a unique identifier for your computer or other access device. myunifi.net.my may track your visits to any pages by placing a "cookie" on your computer's hard drive. Cookies are pieces of information that websites transfer to the hard drive of your computer or mobile phone for record-keeping purposes. We use cookies to make visiting our sites easier. Cookies help myunifi.net.my collect anonymous click stream data for tracking user trends and patterns. The use of cookies is now an industry standard, and you will find them used on most major websites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that areas of certain sites will not function properly if you set your browser to not accept cookies.

1.3 Through your communications with myunifi.net.my

myunifi.net.my also collects your personal information through direct communications myunifi.net.my has with you (including by SMS, emails and phone conversations) and when you respond to requests from myunifi.net.my (such as questionnaires or surveys). This might include any personal information about yourself which you provide to us, including information about your personal interests and preferences. This personal information will only be collected with your knowledge and consent as it is your choice whether or not you respond to or initiate such communications with myunifi.net.my. We may monitor and record our communications with you (although we will always inform you if your call with us is being recorded).

2. Purposes of Acquiring and Processing Your Personal Information

The purposes for which myunifi.net.my processes your personal information are as follows:

• To verify your identity
• To assess and/or verify credit worthiness
• To detect and prevent fraudulent activity
• To process your order for Products and Services which you have requested
• To provide the Products and Services which you have requested
• To contact you should we need to regarding the Products and Services you have acquired
• To maintain and develop our business systems and infrastructure, including testing and upgrading of these systems
• To gain an understanding of your information and communication needs in order to enhance and personalize the Products and Services that we offer you
• To conduct research and development and statistical analysis in connection with the Products and Services
• To assist us in understanding the browsing preferences of users so that we can tailor content according to individual preferences

3. To Whom Your Personal Information is Disclosed

Sometimes myunifi.net.my needs to disclose your personal information to third parties outside myunifi.net.my. This is in order for us to effectively manage our business including to deliver the Products and Services to you. The following are the classes of third parties to whom myunifi.net.my may disclose your personal information:

• To third parties contracted by myunifi.net.my to assist us in delivering all or part of our Products and Services to you, including companies contracted to provide:
  • Customer enquiry and other customer related services (including telemarketing)
  • Data processing services
  • Installation services
  • Maintenance and repair services
  • Information technology services
  • Market research and website usage analysis services
  • Content and product (only when you have requested their content/product)
• To strategic partners that work with myunifi.net.my to provide Products and Services
• To myunifi.net.my's agents or contractors (including debt collection agencies) for the purposes of recovering any amount due
• To regulatory bodies, governmental bodies or other authorities if required or authorized to do so
• To regulatory bodies for the purpose of detection or prevention of crime, illegal/unlawful activities or fraud
• To any party involved in or related to a legal proceeding
• Otherwise as permitted under Malaysian law, including the Personal Data Protection Act 2010

4. Your Obligations Regarding Your Personal Information

You are responsible for providing accurate and complete information to us about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes incorrect or out of date by contacting myunifi.net.my.

5. To Correct Personal Information or Delete It from Our Customer Records

With your support myunifi.net.my will keep personal information accurate and up to date. You may request to amend, correct or delete your personal information. Please notify us of your wishes by emailing us at [email protected].

6. Linked Sites and Third Parties

Please be aware that when you use the myunifi.net.my Sites they may contain links to third party sites. We will always try to make it clear when you are leaving the myunifi.net.my Sites. Because myunifi.net.my is not responsible for such third party sites, any personal information made available by you on such sites will not have the benefit of this Privacy Statement and will be subject to the relevant third party's privacy policy. Before disclosing any personal information on such third-party sites, you should check that site's privacy policy carefully.